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help you?
Find answers to common questions or send a message directly to our support team. We’re here to help you get the most out of DOZ.
Contact supportFrequently asked questions
Quick answers to help you move forward.
01How do I open a shop on DOZ?
Sign in and open your Dashboard. From there, create your shop profile. Each account can own one shop, and you can start adding products once it is set up.
02How can I add or update a product?
Open your seller Dashboard, choose your shop, then use Add product or Edit on a listing. You can manage price, stock, delivery information, condition, and warranty details.
03How are delivery details and warranty shown?
Delivery estimates, fees, condition, and warranty details are supplied by the seller and displayed on the product page. Contact the seller if you need clarification before purchasing.
04Can I update my name or email address?
You can update your name from Profile once every seven days. A new email address becomes active after you confirm the code sent to that address.
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